Responsibilities:
+ Oversee Hong Kong office logistics from materials import to China factory to finished goods shipments to overseas customers.
+ Organize and monitor daily shipment operations (booking, documentation, insurance, customs clearance for different regions including Hong Kong, China and other countries).
+ Make sure all import and export activities complied with laws and customs regulations of different regions.
+ Prepare and Issue shipping documents accurately and in timely manner.
+ Use the company’s ERP system to issue shipping invoices / delivery notes.
+ Handle customers’ special shipping requests and customers’ complains.
+ Ensure on time courier companies’ bookings and deliveries for different overseas customers.
+ Optimize logistics efficiency by setting and refining procedures as well as continuous improvements.
+ Keep good relationship with customers and efficiently communicate of shipment progresses.
+ Closely work with factory shipping department to ensure timely completion of shipment schedules.
+ Occasional travel to Shenzhen will be required.
+ Handle ad-hoc duties as assigned.

Requirement:
+ Minimum 5 years of shipping experience.
+ Proficient in written & spoken English, Cantonese & Putonghua.